To ensure a smooth and efficient experience for all attendees, the following guidelines apply to payment procedures and badge use at NekoCon:

 

1. Payment Policy

• All credit/debit card sales must be processed through the online registration page.

• Support for online payments will be available at the door, but we strongly recommend completing transactions prior to or at arrival using a personal device to expedite check-in.

• Cash payments will also be accepted at the door.

• Group badge purchases are handled on a case-by-case basis. To inquire about group purchases, please email memberships@nekocon.com. No group sales will be accepted after October 1st.

2. Badge Ownership, Transfers & Refunds

• NekoCon badges and passes are non-transferable to other individuals.

• All sales are final. If you are unable to attend in the year you purchased your badge, you may defer it to the following year at no additional cost.

• Badges are non-refundable.

• Use of a NekoCon badge or pass by anyone other than the original holder is strictly prohibited and will result in badge or pass confiscation.

• Badges and passes may not be duplicated in any fashion.

• All attendees must agree to surrender their badge upon request by any NekoCon senior staff member or representative.

• When you purchase a badge for NekoCon, you are purchasing a membership for the current convention year.

3. Scalping & Counterfeit Badges

• There will be no recompense if you are found with a counterfeit badge.

• If you purchase a badge from anyone other than NekoCon or its official registration system, you will not have a valid membership to the event.

• Scalping badges harms the convention and is strictly prohibited. If you witness badge scalping, please report it immediately to Registration at registration@nekocon.com.

4. Badge Visibility & Compliance

• Badges must be worn at all times in a clearly visible manner while inside the convention center.

• If your badge is covered, reversed, not worn, or kept in a pocket or bag, staff may ask you to display it properly or leave the premises.

• Please consider badge placement when wearing cosplay outfits to maintain visibility.

5. Lost or Stolen Badges

• If your badge is lost or stolen, check with Registration or lost and found located in Con Ops to see if it has been turned in.

• If the badge cannot be located, you will need to purchase a new one at full price to continue attending the event.

6. Enforcement & Penalties

• Failure to follow NekoCon policies, including badge and payment regulations, may result in removal from the event without a refund.

• Serious violations may result in a ban from future NekoCon events.

• Senior staff members may request the surrender of a badge at any time for rule violations.

 

By attending NekoCon, you agree to abide by these policies to ensure a safe and enjoyable experience for all attendees.